Lone Rock and Antelope Canyon
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48 hours prior to the scheduled departure time
Hidden Canyon Kayak will provide a full refund minus a 10% per person processing fee if the cancelation occurs more then 48 hours prior to the scheduled departure time.
Within 48 hours to the scheduled departure time
Cancellations within 48 hours of scheduled departure time or no shows will not be refunded.
Arrive 15 minutes before departure
Please arrive 15 minutes prior to departure time. We will not wait as there are other participant(s) on the kayaking tour. No refund will be received for lost or late arrivals. We can try to reschedule you to another trip, but it is not a guarantee.
Lone Rock Canyon
Meeting Area: Our Office 
Antelope Canyon
Meeting Area: Antelope Public Launch Ramp
Call 928-660-1836 for rescheduling options.
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Slot Canyon
NOTICE: Due to the unfortunate outbreak of the COVID-19 and the global effect this outbreak has had on travel and tourism, Kayak Lake Powell is implementing a temporary cancellation policy in order to curb the effect this outbreak will have to our small business. Anyone who must cancel their current booking will be issued a credit for the full purchase price, to book a future tour. This credit will be availble for up to 2 years (2022). At this time, Kayak Lake Powell will not be issuing refunds for tours or rentals unless the tour or rental is cancelled due to inclement weather.
ALL Sections Below are Temporarily Void while the above statement in Red is active.
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14 days prior to the scheduled departure time
Hidden Canyon Kayak will provide a full refund minus a 10% per person processing fee if the cancelation occurs more then 14 days prior to the scheduled departure time.
Within 14 days to the scheduled departure time
Cancellations within 14 days of scheduled departure time or no shows will not be refunded.
Arrive 15 minutes before departure
Please arrive 15 minutes prior to departure time. Please be on time since there could be other people on these trips. We will wait no longer than 30 minutes. No refunds will be provided for those later than 15 minutes of the schedule departure time. We will attempt to contact you, please leave your phone on.
Slot Canyon
Meeting Area: Antelope Point Marina
Call 928-660-1836 for rescheduling options.
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Overnight / Multi-Day / Self-Support
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Confirming Your Spot
In addition to making a reservation, a $100 deposit, confidential Medical Form, and Waiver of Liability are required from each person. You can mail or email the forms to us. Your trip will be confirmed once the forms are received.
Reservations can be made up to 7 days before the trip if space is available.
Payment
Hidden Canyon Kayak accepts Master Card, Visa, checks, cash, or money orders). The remainder of the payment is due 90 days before the trip departure.
Cancellations and Refunds
Hidden Canyon Kayak reserves the right to cancel any trip prior to departure for any reason whatsoever. In the case that we cancel a trip, you will receive a full refund. If you must cancel or are unable to participate for any reason, our refund policy is as follows:
- If we receive your notice of cancellation more than 90 days prior to departure, all money will be refunded, less a $50.00 per person service charge.
- If we receive your notice less than 90 days prior to departure, no refunds will be made.
- We reserve the right to refuse service to anyone we feel is a risk to themselves or to others.
Mandatory Forms For All Participants
Please complete form below and send it to us with the deposit. We must have the completed form and deposit at least three weeks prior to departure.
